About Us

Kigalishuttle.com Kigali Airport Transfers provide you a simple 24hrs step-by-step  transfers booking process with online payments, that allows you 100% accurate prices for private taxi, private Minibus, private minivan, Private Shuttle, private bus, Coach or other private hire journeys between Kigali City, Ruhengeri, Nyungwe, Gisenyi, Akagera, Lake Muhazi, Volcano National Park and locations that you define.

We provide Airport Taxi Transfers, Chauffeur Hire, Minicab, Shuttle Transfers & Ground Transportation to both individuals and travel agents with the most affordable, reliable, polite friendly service and quality airport taxi transfer services, anytime and anywhere. All our drivers are experienced and have exemplary performance records. Travelling with comfort is our company’s goal and top priority. Because we care about our clients, our taxi company takes great pride in meeting and exceeding your expectations for customer service. From the cool and confident corporate executive to a nervous bride or a group of close friends, we treat each client like a member of the royal court with prompt.

  • Free 60 min waiting time
  • Our prices are fixed, fully inclusive and competitive
  • Monitoring flight information
  • Online booking taxi has never been quicker!
  • Licensed minicab operator
  • We will pick you up or drop you to anywhere
  • Polite and helpful drivers
  • Vehicle booster & baby seats on request

Airport meeting points

At most airports the driver will be waiting for you at the arrival gate of the airport, with a sign showing your name. A couple of days before your arrival, you’ll receive an email from us with relevant meeting point information and the local manager contact telephone number.

Delayed flights

All flights are monitored for delays. If your flight is delayed, your reservation will be automatically updated to the arrival time of your flight. However, if you become aware of any delay to your flight which may affect your transfer, please let us know.

Customs, immigration, baggage collection or lost luggage delays

The driver will normally wait up to 60 minutes after your flight has landed before making inquiries and calling the mobile number you’ve provided. After this time and if there is no sign of the passenger the driver will leave the airport. If you are delayed in customs, immigration, baggage collection or lost luggage please contact the local manager on the phone number provided, to ensure that your driver will wait.

Child Seats

Child seats are available free of charge at most destinations. Please specify the age of the children when requesting a child seat, so that the appropriate seat is provided.

Vehicle Types

All vehicles used for the transfers are licensed, fully insured, and range from luxury Mercedes S class and E class limousines, to saloons (Toyota Corolla), Minivan (Toyota Noah) Mini Bus (Toyota Hiace). Mini Buses  and Buses for groups of up to 55 passengers are also available at most destinations. Prices reflect the type of the vehicle used for the transfer.

Luggage capacity

Our booking system will automatically allocate the appropriate car once you specify the exact luggage on the booking form. If you are travelling with excess luggage, such as push chairs, wheelchairs, golf clubs, skis, extra large bags or similar, please inform us so that the appropriate vehicle is arranged for your airport transfer. Please ensure that you enter the correct details as we cannot be held responsible for any service failure due to inaccurate information provided in the booking process.

How to book

The easiest way to book your airport transfer is via the secure online booking form. After we receive your booking request, the details of the transfer are sent to the transfer service provider who will make the appropriate arrangements. Once they confirm availability, you’ll receive an email confirming your booking.

Our vehicles are also available for hire by the hour for private or corporate events, sport, weddings, sightseeing, custom made tours, cruise port transfers, conference and other events. For quotes and availability, please contact us.